Today I received an email from a colleague who teaches 10th grade. Her email, sent to all 100 staff members of our comprehensive school, is addressed to 'all those concerned' and goes on to describe the detailed mental and academical issues of four pupils in her class, including their names and surnames. Something is not quite right here, as sensitive digital data should only be shared with those directly involved. Another colleague prefers to write long rambling emails to make a point about one of his many grievances, simply to get it off his chest. His mails generally serve no other purpose than to annoy the living daylights out of all recipients.
I suggest this mental check before the send-button is hit:
• Should this be sent?
• By me?
• Right now?
• Like this?
• To these recipients?
• Really??
Furthermore, read all relevant incoming emails on a daily basis and respond by the next day, even if it's with a simple ' thanks for your email. I will reply in more detail shortly.' Administrators ideally should also read their emails in the weekend, and reply to urgent matters within 24 hours. Staff can read and reply to weekend emails by Monday end of play.
And last but not least: keep it brief but friendly! If necessary, use emoticons to soften the potentially perceived harshness of your words... A 'thumbs up' symbol beats an exclamation mark, whereas capital letters make it look as IF YOU ARE YELLING, and too many dot dot dots make you seem ..... rather insecure.
Of course some stone age colleagues will keep up the spamming; then just ignore or delete them from your digital life. Or both!
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